Frequently Asked Questions
What Are Eyelash Extensions?
Eyelash Extensions are individual strands of synthetic fibers or mink made to replicate a natural eyelash. When applied, eyelash extensions lengthen and thicken your own natural eyelashes. The single strands are applied to each individual eyelash, one by one. With proper application, lash extensions look and feel completely natural.
How long will a set of Eyelash Extensions last?
When applied by one of our Lash Extension Technicians, eyelash extensions will last the length of the natural growth cycle of your own eyelashes. Depending on your activity and day-to-day routine, refills should only be required every 2 to 4 weeks.
Are Lash Extensions safe?
We only uses professional grade adhesive which never comes in contact with your skin. Synthetic eyelashes adhere about 1mm away from your skin.
Can I apply mascara to Eyelash Extensions?
Our eyelash extensions are designed to give your natural lashes an improved look of fullness so mascara is not needed. However, if you choose to use mascara, select only a water-based mascara and only apply it to the tips of your lash extensions. Be aware that mascara can shorten the longevity of your lash extensions and cause build-up that my lead to infection if not cleaned properly.
Can I swim, shower, exercise, or visit a spa while wearing eyelash extensions?
We do ask you to minimize the chance of wetting the extensions for the first 48 hours of wear. After that 48-hour period, the adhesive used to apply your eyelash extensions is secure enough to allow you to get right back to your routine. However, keeping away from extensive contact with steam such as in saunas or certain facials is recommended since it can begin to loosen the bond.
How soon can I wash my face after the extensions are applied?
The suggested time frame is 48 hours. For a client with sensitivities, it is suggested to wash within the first 12 hours of application.
How do I clean my Lash Extensions?
We sell The Lashe Cleansing Liquid to cleanse your lashes after the initial 48 hour period. You can also use a mixture of baby shampoo and water. Talk more with your technician about the proper cleansing technique after your appointment.
How often should I clean my lash extensions?
Your lash extensions should be cleansed several times a week. If you decide to use mascara, plan to clean them every day.
How do I dry my eyelash extensions?
After cleansing your eyelashes, brush your extensions with a clean mascara wand, given to your by your technician, and use a lint-free cloth to gently apply pressure to the top of your extensions while keeping your eyes closed.
How do I take care of my new eyelash extensions?
Avoid getting lashes wet for the first 24-48 hours
Avoid hot steam or sauna
Do not use eyelash curlers
Brush with a clean mascara wand daily.
Do not pick,pull, or rub your lash extensions
Choose oil free skin care products for use on or around the eyes(makeup removers, cleansers, moisturizers, etc.) The oils can weaken the bond of the adhesive to your natural lashes.
If you choose to tint your lashes make sure you do it at least 24 hours prior to application
Avoid sleeping face first into your pillow
Is the product FDA approved? Is it safe?
Currently, the FDA is not regulating eyelash extensions because the eyelash extensions are applied to the natural eyelash hairs and do not touch the skin. The application process is pain-free. Some clients consider the process relaxing and even sleep through the appointment.
How long will it take to apply eyelash extensions and how is it done?
A full set of lash extensions can take anywhere from 1.5-3 hours depending on how many natural lashes you have. A fill-in takes 1-2 hours.
How do I choose the look I want?
Your technician will consult with you to understand what type of style you are interested in and what look will work best with your natural lashes.
Do I have to do anything to prepare for the service?
Arrive to your appointment with clean, natural lashes. All eye makeup should be thoroughly removed prior to your appointment.
What happens if I choose to have my eyelash extensions removed?
We do offer a service to have the extensions removed involving a short thirty-minute appointment in which we apply a remover liquid to your lash extensions. This allows the extensions to safely slide off your natural lashes. No damage will be done.